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Digital transformation: Change succeeds through care

Digital transformation is an inevitable process in any organization. From small, day-to-day changes to large, medium- to long-term transformation projects in large organizations, the integration of digital technologies is key to customer centricity and increased competitiveness in an ever-changing digital business world.

The art of successful change: Why people matter most in digital transformation?

Nevertheless, digital transformation is a serious challenge that many companies and organizations are not successfully mastering. It is a real challenge to find the right technologies and strategies to prepare all employees for technological change at the same time. But those who succeed in digital transformation significantly improve their organization-wide efficiency, productivity, and innovation capabilities, and also noticeably increase the satisfaction of everyone involved!

It is therefore essential that companies and organizations of all kinds view digital transformation as an opportunity rather than a threat. This is combined with successful change management and an optimal IT strategy. This is the only way to continuously adapt and improve processes. And above all, to work cooperatively, agilely and happily with each other as a team.

The future of agile commerce: How digital transformation is revolutionizing our working world!

To stay competitive, companies and organizations need to be agile and leverage digital technologies to improve their operations and customer-centric services, innovate their products, and deliver truly exceptional customer experiences.

We identify relevant factors that play a key role for agile digital transformation in our working world and investigate and how it can positively revolutionize companies and organizations. From using advanced software tools to optimizing data quality to leveraging data-driven insights. We are dedicated to the strategies and technologies that can help organizations stay ahead of the curve and succeed in the digital age.

Join us on this journey of discovery and learn how agile digital transformation can improve the future opportunities of companies and organizations in the digital world!

Agile Transformation: Change Management for a Successful Redesign of Organizations

Transformations are profound changes designed to move an organization to a new state over a period of time. These are targeted changes from an ACTUAL state to a desired TARGET state in the future. Transformations reach deep into the DNA of an organization and fundamentally reshape it.

Change Management and Agile Coaching

Targeted change management and Agile coaching can successfully shape a transformation. The great complexity of change typically requires a redesign of teams, functions, and roles with new processes and procedures throughout the organization to achieve a new “organizational identity.

This is about creating awareness for an improved identity in the target state and raising awareness for all relevant topics required for transformation.

The importance of values, visions and goals in the digital age: How organizations should adapt their strategy

An improved identity does not necessarily mean that the identity of an organization has to be completely changed, but that the organization has to adapt its values, its vision and its goals in a contemporary way in order to remain competitive and to meet the requirements of the digital age.

The changes made during a transformation are aimed at creating a better identity and self-image for the organization. The goal is to identify and leverage the strengths and potential of the organization and its employees, and to enable the organization to realize its goals and visions. This also involves involving employees in the transformation process and making them aware of the changes.

Overall, then, a transformation does not aim to completely change an organization’s identity, but rather to create awareness of an improved identity in the target state and to bring the organization to a new level of technology in order to be high-performing, competitive, and optimally positioned within the organization.

In principle, transformations always have a positive impact on the entire organization and not just on individual sub-areas. They lead to fundamental changes, such as the way organizations operate in the market, in their service area or in a specific sector, and how added value is created for customers. Successful transformations are therefore essential to remain competitive and master the digital challenges.

From organization to customer focus: Why customer-centric services are the key to success!

At a time when digitization and the use of digital technologies are becoming increasingly important in the business world, customers have become a decisive factor in a company’s success. Customers have more opportunities than ever through the Internet and social media to share their opinions and experiences digitally and thus very easily with others. Thus, a convincing impression can be conveyed to other potential customers extremely quickly. A positive customer review can help a company attract new customers, while a negative review can have serious repercussions.

Customer centricity means that a company aligns its products and services with regard to the needs, wishes and expectations of its customers. Companies that focus on their customers are often more successful than those that focus exclusively on their own internal processes. However, customer orientation also means that a company must be willing to change and adapt to meet customer needs.

This also means that some organizations need to rethink customer-centric services that are also available digitally in order to be successful in today’s digital age. A customer-centric strategy requires an understanding of who customers are, what they want, and how they want to interact. It may mean that companies need to adopt new technologies and tools to provide a personalized and seamless customer journey. It may also mean that companies need to adapt their organizational structure, processes and culture to ensure that customer needs are always at the center.

Shaping change together: Why involving employees is crucial to the success of change processes

Transformations are not a simple matter. They almost always require changes for each individual in procedures and processes, but also in the way we as people are involved in the change process.
In my personal experience, this is the most critical factor for success in digital transformation.

Successful transformations require not only changes in workflows and processes, but also a change in corporate culture and the active involvement of employees. It is important to create pull effects and to intrinsically motivate all employees instead of “pushing” them in a targeted direction.

Often, however, it is precisely this factor that is neglected and employees are viewed merely as those affected by the changes. But in order to achieve the desired goal, they should not only be informed, but also involved as stakeholders in the change process. Successful transformation therefore requires a change in thinking and a conscious focus on the corporate culture and, above all, the people who make it up.

Transparency as a key to successful transformation: How collaboration tools can help

Transparency is another critical factor in digital transformations, as it builds trust and increases acceptance among employees. Employees want to understand why change is necessary and how they can benefit from it. If they are not informed about the change process and the goals, this can lead to misunderstandings and mistrust.

By using the right collaboration tools, transparency can be promoted in a targeted manner. These tools make it possible to share information and data digitally and thus in real time and improve communication between employees. One example is the use of digital whiteboards where all employees can view the progress of the project and add their own input. This promotes collaboration and increases transparency.

Another example is the use of collaborative work platforms are collaboration tools such as Confluence or communication tools such as Slack, which enable the exchange of information and collaboration between different teams. Again, all employees are informed of progress and changes in real time and can ask questions or provide feedback as needed.

Overall, the targeted use of collaboration tools can increase transparency in transformations, which can lead to greater acceptance and successful completion of the change process.

Leadership and communication as key to the success of change processes

Successful transformation requires clear and authentic communication as well as exemplary leadership behavior.

While a one-time kick-off event is a useful measure, the decisive factor is the daily actions and communication of managers in their day-to-day business.

An open attitude toward feedback, criticism, and suggestions for improvement, as well as the integration of transformation into everyday work, creates employee identification and participation, which contributes to the stability and agility of the organization. A successful digital transformation therefore requires not only a process-based approach, but also an individually tailored concept that takes into account people’s readiness for change in the specific organizational culture.

From control to care: Why a new leadership function is crucial in change processes

Managers traditionally have a position of authority that aims to issue instructions and delegate tasks. However, this hierarchical management model is no longer appropriate in today’s working world. More and more companies are embracing a participative leadership culture, with managers acting as supporters and mentors.

By assuming a caring and supportive role, managers can gain employees’ trust and increase their motivation. By encouraging their employees to live out their strengths and talents, they can create an environment where creativity and innovation can flourish. When employees feel that their supervisors support them and help them achieve their goals, they are more willing to give their full commitment to the organization.

A leadership role as a caregiver and supporter will always help build employee loyalty. When employees feel that their leaders care about their well-being, they are more likely to stay with the organization for the long term. This can help reduce turnover and increase continuity in the organization.

Thus, a leadership culture based on caring and support is an important factor in the success of organizations. It plays a key role in increasing employee trust and commitment, boosting the organization’s ability to innovate, and strengthening employee loyalty.

Why a positive error culture is the key to successful change

In change processes, it is inevitable that mistakes will happen. Every change process is a learning process in which setbacks and problems can always occur. An open and constructive error culture is therefore an important success factor for change processes.

A positive error culture creates an environment in which employees dare to take risks and develop new ideas. They can learn from their mistakes and use the lessons learned to drive the change process. If, on the other hand, employees are afraid of making mistakes, they will tend to hold back and not develop innovative solutions.

Managers should therefore promote an open and appreciative error culture in which errors are seen as learning opportunities. Mistakes should not be concealed or covered up, but addressed openly. A transparent error culture creates trust and promotes cooperation and communication within the team.

It is also important that managers themselves model how to deal with mistakes. When managers admit mistakes and talk openly about them, this is seen as a signal to employees that it is okay to make mistakes. In this way, a positive culture of error is promoted and employees are encouraged to break new ground and find innovative solutions themselves.

Overall, a positive error culture is an important building block for the success of change processes. It promotes the innovative power and creativity of employees and creates an environment in which change can be successfully implemented. Managers should therefore take care to establish and promote an open and appreciative error culture.

Strong together: Why mutual care and respect in a team are indispensable

It is important that employees in a company support and care for each other. This means that they not only focus on their own tasks, but also pay attention to the needs of their colleagues and help them when needed. A corporate culture that promotes caring and support can help build trust and cooperation among employees and create a positive work atmosphere.

When employees feel that their colleagues and supervisors support and care about them, it not only increases their motivation and commitment, but also their well-being at work. Such a culture also promotes openness and honesty about mistakes and weaknesses. When employees know they are working in an environment where mistakes are seen as learning opportunities and they are offered help to improve their skills, they are more likely to take responsibility and accept new challenges.

That’s why it’s important for companies to foster a culture of caring and support by offering measures such as coaching, mentoring and team building. By promoting open and transparent communication and establishing a culture of error in which employees see mistakes as learning opportunities and can share their experiences, they can help create a positive working environment in which employees feel comfortable and can develop their full potential.

Digital Transformation with Large-Scale Agile Frameworks

If you are looking for a practical methodology based on real project experience, you will find a guide to implementing digital transformation in your company or organization in the specialist book on digital transformationLarge-Scale Agile Frameworks – Agile Frameworks, Agile Infrastructure and Pragmatic Solutions for Digital Transformation”. After all, digital transformation affects public law institutions as well as government agencies and public administration alike….
Large-Scale Agile Frameworks - Book Springer-Vieweg - Agile Transformations for Business & Organizations.

Practical tips & recommendations for digital transformation

Digital Transformation with Large-Scale Agile Frameworks, which are practical process models and directly usable recommendations based on real project experiences of countless IT projects.
The typical problems and issues that project participants and stakeholders face during digital transformation will be discussed. Agile prioritization is regularly a challenge for all involved.
You will learn how to define clearly defined goals for the digital transformation of your organization and thus actively shape the change to agile ways of working. In doing so, the importance of agile processes and the Large-Scale Agile Frameworks will be detailed step by step.
All relevant agile concepts and basic terms are explained. The Action Design Research method provides you with a modern approach to practice-oriented problem solving in organizations.
By |2023-04-13T23:57:53+02:0013. April 2023|Agility, Digital transformation, Digitization|0 Comments

About the Author:

Ich bin Sascha Block – IT-Architekt in Hamburg und Autor von Large-Scale Agile Frameworks - Agile Frameworks, agile Infrastruktur und pragmatische Loesungen zur digitalen Transformation. Ich möchte dazu beitragen Agilität in Organisationen und das agile Mindset zu verbreiten. Nur so gelingt uns eine erfolgreiche digitale Transformation. Mit meinem Unternehmen der INZTITUT GmbH unterstütze ich OpenSource und mit dem Projekt Rock the Prototype leiste ich dazu einen aktiven Beitrag. Ich möchte Prototyping erlernbar und erfahrbar machen. Mit der Motivation Ideen prototypisch zu verwirklichen und Wissen rund um Software-Prototyping, Softwarearchitektur und Softwareentwicklung zu teilen, habe ich das Format und die Open-Source Initiative Rock the Prototype geschaffen.

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